Ski Pass Package Categories with Equipment and Clothing Rental

Ski Pass + Equipment Rental Packages in Sierra Nevada and Ski Pass + Equipment Rental + Clothing Packages in Sierra Nevada have different prices depending on the category.

These are:

CHILDREN'S Package, from 6 to 15 years old, both included.
ADULT Package, from 16 to 64 years old, both included.
SENIOR Package, from 65 to 69 years old, both included.

Information about the Ski Pass:

Where do I pick up the Ski Pass?

DO NOT PICK UP AT TICKETS.
If you buy the ski passes with us, you have included the personalized delivery service in Sierra Nevada.
You have to pick them up at our store: Masski Sierra Nevada, Edif. Mont Blanc, local 20-21, next to the Mont Blanc Hotel.

Location, click here

What happens if I modify, cancel, or do not show up to pick up my Ski Pass?

CANCELLATIONS: Reservations without cancellation fees up to 48 hours before the first requested service and/or first day of skiing. Once the release period has expired, “The Client” will pay the Management Costs of €20 per cancelled ski pass.
MODIFICATIONS: No type of modification of the reservation will be confirmed once the 48-hour release period has expired.
NO SHOW – NO WITHDRAWAL OF SERVICES, PAST RELEASE AND FIRST DAY OF SERVICE: No type of refund or credit will be made. Failure to notify or notify of cancellation once the first day of the contracted service has begun. There is NO partial or total refund of the contracted service.

What happens if the station closes or I have an accident?

A ski pass or access ticket to lifts/transport of any type used cannot be refunded, neither partially nor totally, in any case, according to the Transport Law. General and Legal Communication.
If during the operation of the Resort for reasons of security or other justified causes, the Management of this is forced to close facilities and slopes to the public, this does not necessarily oblige the refund of the amount of the ski pass (Article 9 of the Rules for Use of the Facilities).
Payments for non-use of all or some of the days of the contracted ski pass will be made by repricing, billing the service actually used by the user of the ski pass and applying the rate corresponding to the use made. Payment will be made by repricing, taking as a reference the price of two or three individual days or the price of one day, in the case of ski passes that have been used less than 3 or 4 days, that is, two or one.

How do I request a refund for my ski pass?

The client must request a refund, if applicable, for any of the contracted services and ski passes, by sending the purchase receipt provided on the day of collection to reservas@masski.com, indicating the days the resort is closed with the requested services and ski passes. Once the client has finished their stay, the last day of skiing is when this refund request is processed due to the non-opening of the resort.
The deadline for finalising any incidents in general season ticket requests will be 10 May 2026 and the deadline for Cetursa to respond to them will be 10 June 2026. These deadlines described are in anticipation of pending situations due to incidents or delays, without prejudice to the fact that their processing for operational reasons may require a longer period.

Information about Equipment and Clothing Rental:

Categories Equipment Rental

SILVER Category - MASSKI PREMIUM BENEFITS PRODUCT: Ski equipment with less than 3 seasons of use, suitable for BEGINNERS, INTERMEDIATE, and EXPERT skiers.
GOLD Category - MASSKI PREMIUM BENEFITS PRODUCT: High-end ski equipment suitable for INTERMEDIATE and EXPERT skiers.

Clothing Included

Jacket, pants, gloves, and goggles, all for skiing or snowboarding.

Where do I pick up my Ski Equipment and Clothing in Sierra Nevada?

They are picked up at our shop in the Mont Blanc Building, next to the Mont Blanc Hotel.

Click here to see the location of the two ski rental shops in Sierra Nevada.

What happens if I modify, cancel, or don't show up to pick up my Equipment or Clothing?

CANCELLATIONS for SILVER and GOLD RANGE equipment - MASSKI PREMIUM BENEFITS PRODUCT: No charges will apply, and a full refund will be issued.
MODIFICATIONS for SILVER and GOLD Range equipment: No cost in all cases.
NO-SHOW/NO-PICK-UP OF EQUIPMENT after the first day of service for SILVER and GOLD RANGE equipment - MASSKI PREMIUM BENEFITS PRODUCT: A refund will be issued, or a voucher redeemable for the same service will be generated. This voucher does not expire.

What happens if the station closes or I have an accident?

For SILVER Range and GOLD Range equipment - PRODUCT WITH MASSKI PREMIUM ADVANTAGES:
In the event of a station closure, the proportional part of the amount of the unused ski rental days will be refunded. Repricing will be applied with the actual days of use. In the event that the client decides not to continue with the equipment rental, no show or accident, the refund will be made by means of a voucher with the same service to be redeemed in future reservations. This voucher has no expiration date.

For BRONZE Range equipment:
NON-REFUNDABLE RATE. Special price without the right to a credit.
In the event that the client decides not to continue with the equipment rental, no-show or accident, there will be no refund.

How do I request a refund for my equipment and clothing rental?

Request the refund, if applicable, by sending to reservas@masski.com the file number or locator that was provided to you on the day you made the online purchase, and indicating the days the resort is closed.