Information about the OFFER PACKAGE FORFAIT + COURSE:
Category of the Forfait - Skier Pass:
.- Senior Forfait, from 65 to 69 years old
.- Adult Forfait, from 16 to 64 years old
.- Children"s Forfait, from 6 to 15 years old

Information about Courses:
TIMETABLE FROM 12:00 to 15:00 hours, starting on Saturdays.
Weekends of 12/28/2024 and 1/4/2025, HOURS FROM 10:00 a.m. to 1:00 p.m.
The date marked on the calendar indicates the day the course begins.
CHILDREN, from 6 to 12 years old.
ADULTS, from 13 years old.
3 levels are admitted, BEGINNERS - INTERMEDIATE - ADVANCED
Groups of 1 to 9 students per teacher.
Group classes guaranteed from 1 student per teacher.
Information of Interest:
Personalized delivery of the ski pass without going through the station ticket offices.
The FROM price corresponds to the estimated cheapest price, since they are VARIABLE MAP rates, which change according to availability and the date on which you make the purchase.
When you select SEE AVAILABILITY, at that time you will be able to check the real price on the chosen ski days.

Place of presentation to collect the Ski Pass:
To collect the SKI PASS, go to Masski Sierra Nevada, Edif. Mont Blanc, local 20-21, next to the Mont Blanc Hotel.
See here Location of the two stores: https://www.masski.com/donde-se-encuentra-masski-sierra-nevada

DO NOT PICK UP AT TICKETS.
Personalized delivery of the ski pass in our rental store in Sierra Nevada.

OPERATION IN CASES OF MODIFICATION / CANCELLATION / NO SHOW AFTER PURCHASE RELEASE:
CANCELLATIONS: Reservations without cancellation fees up to 48 hours before the first requested service and/or first day of skiing. Once the release period has expired, “The Client” will pay the amount of €20 per cancelled ski pass as Management Fees.

MODIFICATIONS: No type of modification to the reservation will be confirmed once the 48-hour release period has expired.

NO SHOW – NO WITHDRAWAL OF SERVICES, AFTER RELEASE AND FIRST DAY OF SERVICE: No type of refund or credit will be made. Failure to notify or notify of cancellation once the first day of the contracted service has begun. There is NO refund, neither partial nor total, of the contracted service.

Information on refunds in the event of a station closure or accident:
A used ski pass or access ticket to lifts/transport of any type cannot be refunded, neither partially nor totally, in any case, according to the Transport Law. General Communication and according to the Law.

If during the operation of the Station for reasons of security or other justified causes, the Management of this is forced to close facilities and slopes to the public, this does not necessarily require the refund of the amount of the ski pass (Article 9 of the Rules for Use of the Facilities).

The payments for non-use of all or some of the days of the contracted ski pass will be made by repricing, billing the service actually used by the user of the ski pass and applying the rate corresponding to the use made. Payment will be made by repricing, taking as a reference the price of two or three individual days or the price of one day, in the case of ski passes that have been used less than 3 or 4 days, that is, two or one.

How to request a refund for the SKI PASS:
The client must request the refund, if applicable, for any of the contracted services and ski passes, by sending to reservas@masski.com the purchase receipt that was provided on the day of collection, and indicating the days the station is closed with the services and ski passes requested. Once the client has finished their stay, the last day of skiing is when this request for a refund is processed due to the station not being open.

The deadline for finalising any incidents in general season ticket applications will be 10 May 2026 and the deadline for Cetursa to respond to them will be 10 June 2026. These deadlines described are in anticipation of pending situations due to incidents or delays, without prejudice to the fact that their processing due to operational issues may require a longer period.

Conditions of application and how to request a season ticket for the COURSE:
In the event of a resort closure, the school will try to recover the hours of classes not carried out. If it cannot be recovered, the proportional part of the class hours not taken will be refunded * In the event that the client decides not to continue their classes, does not show up for them or has an accident, there is no refund * Free cancellation up to 24 hours before the start of the service.
Request a refund by email to reservas@masski.com