Equipment pick-up time and location:
Masski Sierra Nevada, Alfa Building, 4-5. In front of Hotel Melia Sol y Nieve. Pradollano Square, Sierra Nevada.

Monday to Thursday 8:30 a.m. to 1:30 p.m. and 2:30 p.m. to 6:00 p.m.
Friday 8:30 a.m. to 10:00 p.m.
Saturdays 8:00 a.m. to 1:30 p.m. and 2:30 p.m. to 6:00 p.m.
Sundays 8:30 a.m. to 8:00 p.m.

Information on total cancellation of service:
If you cancel 72 hours before the start of the service, there will be no charge and the full payment will be made.

Information on returns in case of station closure or accident:
In the event of station closure, the proportional part of the amount of unused rental days will be returned, deducting 1 day for delivery, collection and washing service.
In the event that the client decides not to continue with the rental, no-show or accident, there is no refund.